Enjoy Your First Order with a 10% Discount

WELCOME10

FREE SHIPPING ON ORDERS ABOVE €60 🚚

We Donate €1 For Each Order To Charity ❤️

FAQ

Shipping

What countries do you ship to?

We currently ship to every country in Europe and the UK. To enquire about shipping to a different destination, please contact us.

Is there a cut-off time for same-day shipping?

Yes, place your order before 23:00 to have it shipped the same day. Orders in Belgium and the Netherlands usually arrive the next working day!

How long will it take to receive my order?

Place your order before 23:00, and we'll ship your package the same day!

If you're in the Netherlands or Belgium, expect your delivery the next working day. For other EU countries, delivery usually takes about 2-3 days. International shipping times vary based on products and destination.

Returns and Refunds

How do I return a product?

Accidentally ordered the wrong gear, or did we send you a protein shaker instead of a shaker of hope?

Is your product looking like it just finished leg day? No worries! Hit us up, and we'll flex our return system to help you out. For all the juicy details, check out our return policy.

It's easier than doing burpees!

How long will it take to receive my refund?

Refunds are processed faster than your last workout recovery.

We process your return within 3 days of us receiving your item(s).

What’s your return policy?

We offer a 30-day return policy. If you're not satisfied with your order, check out our returns page or contact us for more details on how to return your items.

Products

What is PREX® flavoring?

PREX® is our patented exclusive all-natural flavor blend that delivers a delicious taste without artificial additives or sweeteners.

How should I take the pre-workout for the best results?

Mix one scoop of S.M.A.S.H. Pre-Workout with 200-300ml of water about 20-30 minutes before your workout. Shake well and get ready to power through your session!

What is protein good for?

Protein supports muscle recovery, muscle building, and lean mass growth.

Take your desired body weight and multiply it by 1.6 to figure out how many grams of protein you should be getting each day.

Example: 80kg = 128 grams of protein

How often should I use these products?

You can use our products daily, just be sure to stick to the recommended dosages.

You can use S.M.A.S.H. Pre-Workout before any training session, and RAW Whey Protein can be consumed post-workout or anytime you need a protein boost throughout the day.

Are your products safe for beginners?

Yes!

Both S.M.A.S.H. and RAW are suitable for all fitness levels. Just be sure to follow the recommended servings, and consult with a healthcare provider if you have any medical conditions.

Do your products contain allergens?

Our products may contain milk and traces of soy. Please check the allergen warnings on the label, and consult your healthcare provider if you have any sensitivities.

Are there any artificial ingredients in your products?

No, all our products use all-natural ingredients. We avoid artificial sweeteners, colors, and fillers to ensure you're getting only the best.

General FAQs

How do I track my order?

Once your order is processed, you'll receive a confirmation email with a tracking number. Use this to check the status of your delivery anytime.

If for some reason the link or tracking number is incorrect or does not work. Please contact our team.

What payment methods do you accept?

We accept all major credit and debit cards, as well as Apple Pay, and Google Pay for a secure and smooth checkout experience.

Can I modify or cancel my order after placing it?

If your order hasn’t been shipped yet, contact us as soon as possible to modify or cancel. Once it's shipped, we can assist you with returns or exchanges.

Where are your products made?

Our products are proudly manufactured in The Ntherlands using locally sourced, high-quality ingredients to ensure both freshness and premium quality.

Where do you ship from?

We currently ship our products out from The Netherlands.

How do you ensure product quality?

We rigorously test our products for purity, potency, and performance. Each batch is held to the highest standards, ensuring that what’s on the label is exactly what’s inside.

How can I contact customer support?

You can reach our customer support through email, Instagram, Facebook, or by filling out the contact form on our website.

We're here to help with any inquiries!

What happens if I receive the wrong product or a damaged item?

If you receive the wrong product or a damaged item, please contact us immediately, and we will guide you through our return process to get it sorted.

Can I visit your physical store?

Currently, we operate online only, but stay tuned! We might have some pop-up events or booths at fitness expos, like FIBO, where you can meet us in person.

You can always find our products in the physical store of our B2B partners listed on the bottom of our website.

How do I leave a review for a product?

After purchasing, you’ll receive an email with a link to leave a review. Your feedback helps us improve and helps others in choosing the right products!

Do you collaborate with influencers or athletes?

Yes! We love working with fitness influencers, athletes, and trainers. If you're interested in collaborating, reach out to us via Instagram or email.

What do I do if my discount code doesn’t work?

Double-check the code for typos and make sure it hasn’t expired. If the problem persists, contact our customer service team, and we’ll help you out!

How can I stay updated on new products or promotions?

Subscribe to our newsletter and follow us on social media to be the first to know about new product launches, exclusive offers, and fitness tips.

Do you have a loyalty program?

We're working on creating a loyalty program to reward our loyal customers with exclusive perks, discounts, and early access to new products. Stay tuned!

Can I combine discount codes?

Typically, only one discount code can be applied per order. However, you can always check our promotions page for the best available deals!

What kind of charities do you support?

For every order made, we donate €1 to charities like Think Pink VZW and Kwispelhelden VZW. Check out our charity section to learn more about these causes!

Still looking for answers?

If the answers you're looking for aren't in our FAQ, please send us an email by completing the form below.