Shipping policy
Effective Date: 13/10/2024
This Shipping Policy outlines how Valerion Nutrition (the "Company", "we", "us", or "our") handles the shipping of products purchased through our website, valerionnutrition.com (the "Site"). By placing an order with us, you agree to the terms outlined in this policy.
Shipping Methods and Rates
We offer various shipping options to meet your needs. The shipping methods available will be displayed at checkout, along with their corresponding rates. Shipping costs may vary based on the destination, weight of the package, and selected shipping method.
Processing Time
All orders are processed within [insert processing time, e.g., 1-3 business days]. Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email once your order has been processed and shipped.
Delivery Time
Delivery times vary based on the shipping method selected and the destination. Typically, you can expect your order to arrive within [insert estimated delivery time, e.g., 3-7 business days] after it has been shipped. Please note that delivery times are estimates and may vary due to factors beyond our control, including delays caused by weather, holidays, or carrier issues.
International Shipping
We currently offer international shipping to select countries. Additional customs fees, duties, or taxes may apply depending on your location and local regulations. These charges are the responsibility of the customer and will be collected at the time of delivery.
Order Tracking
Once your order has been shipped, you will receive an email containing tracking information. You can use this information to monitor the status of your shipment.
Incorrect Address
Please ensure that you provide the correct shipping address when placing your order. Valerion Nutrition is not responsible for orders that are lost, delayed, or misdelivered due to incorrect address information provided by the customer. If you realize you have provided an incorrect address, please contact us as soon as possible at support@valeriongymgear.com. We will do our best to assist you before the order is shipped.
Damaged or Lost Packages
If your package is damaged during transit or if you believe it has been lost, please contact us immediately at info@valerionnutrition.com. We will work with you and the carrier to resolve the issue.
Changes to This Shipping Policy
We may update this Shipping Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised policy will be posted on our Site with an updated "Effective Date."
Contact Us
If you have any questions about our shipping policy or your order, please contact us at:
Email: info@valerionnutrition.com
Address: Gentsesteenweg 12a, Wetteren, 9230, BE
Thank you for choosing Valerion Nutrition!
